|
|
90 day Money Back Guarantee
Returned products are subject to a
15% restocking fee.
If you don't feel our product truly helps you in your studies, then
contact us to get a Return Authorization
Number and then simply return the product with an explanation
of why, (which helps us improve our product), and a copy of your
invoice and the RMA number, and we will refund the amount of
the original invoice excluding shipping.
Send returns
to:
BudgetWare Inc.
215 Saint Eusebia St
Pensacola, FL.
32503
Shipping charges are not refunded.
Returned products are subject to a 15%
restocking fee.
|
|
Shipping and Guarantee Policies
International Orders are shipped via
United States Postal Service Global Express and International customers
receive their orders in 5-7 days, however depending upon the country it
can take longer. Customers are responsible for any import taxes, VAT,
or customs fees due, if any, to that country. We do reserve the right
to reject shipping to some countries. Please choose the appropriate International
Zone for your region when ordering online or your order may be delayed
in being processed.
If you have any questions about your country please email us first about
international shipping rates and availability.
USA Orders
We strive to process all orders received within
48 hours, however most orders are shipped via US Postal Service
Priority Mail within 24 hours. There is an additional $1.00 handling/packing
charge for each order. In some instances certain orders are shipped by
FedEx or other shippers at our discretion. Allow at least 3 days and
up to 5 business days for delivery. You can email us first with special
shipping instructions and we will try to make provisions.
Any guarantees made are by the shipping company such as US Postal Service,
DHL, FedEx, etc.
Please allow that it may be up to 48 hours before your order is processed
and shipped via our default US Priority Mail shipping, though most
orders are shipped within 24 hours.
Please allow for weekends and holidays when ordering. All orders on
weekends are shipped on Monday or the next business day during holidays
or a holiday weekend. All shipping delivery times are based on each specific
carrier's policy and are not guaranteed by AudioWhiz.
Please double check your shipping address as this can delay your order
if it's incorrect.
Orders paid by check will not be shipped until the check clears the bank,
please allow an additional 7-10 days if you pay by check.
USPS Overnight Express
(when available) does require a signature, so please make provisions to
receive your package. If a package is returned due to being unclaimed,
additional shipping charges may be applied when re-shipped.
Read This Please:
On some occasions carriers do leave packages at
the delivery site without someone actually receiving the package. Their
policy is to only do this when it is agreed to by the receiving party.
We have had instances of this happening and the package then disappears,
we have no control of these circumstances. Once the carrier delivers the
package we have no recourse for recovery from them as they have completed
the terms of their service, as have we completed the terms of our service
to you. Please be sure to make arrangements to secure the delivery of
your package. If this happens to you then we will strive to get replacement
tapes to you at a nominal cost plus shipping. Our 90 day replacement
guarantee is for products that tear up or fail during operation once the
products have been received and are being used. Please
understand our policy on this since we can not afford to replace products
that were delivered and through no fault of our own either misplaced or
stolen.
Thanks in advance for your understanding.
Back
to Check Out
|