|
Frequently
Asked Questions
Do
you have discussion and tutorial audios or just Question & Answer?
We have both. Many of our products are currently in a question and answer
and explanation format. Again this depends upon the product. Our newer
products released are in a review audiocram format with questions and
answers following the audio review. Please check the specific product
page for the format.
Are
your questions just like the tests?
Some may be very much like the test, while others may not appear on
the test. However our questions are not actual questions
from the actual tests.
We also do not use brain dumps in our material.
Our study material targets the objectives for the tests and is written
by independent contract writers who research the objectives and write
the study material. We feel you should LEARN the material, not memorize
it for testing purposes only.
Our products are designed as an aid to help you study and learn the material
that the tests may cover in conjunction with your other study materials.
With a question pool such as the tests use, there is no way to predict
what collection of questions you may receive on your test.
Learning and knowing the material in detail is the best way to be prepared
for the tests and to help you in your career.
By using our products you learn the material faster and free up valuable
time to study those areas you may be weakest in. They are an effective
means to be able to quiz yourself when you can't read or sit down at the
computer. Click
here for customer comments.
Does
your CDs cover the whole course?
It is literally impossible to cover a complete course on a one hour
or even two hour CD(s). We do strive to cover most of the objectives set
out for the tests. We do not try to sell our product as a single solution
to passing the test, but only as an additional tool to use when studying.
Will your product guarantee
me to pass the test?
NO. Our products are designed as an aid to help you study and learn
some of the material that the tests may cover in conjunction with
your other study materials.
No we don't guarantee you will pass the test. We can't do this since this
is up to the individual and how much work they put into their studies
and hands on training of the product. You can click
here to read in detail about our 90 day guarantee.
Are
these Audio CDs or mp3 files?
These are CDs in audio CD format. Our CDs do have several tracks on
them to allow skipping around on the CD. Again we stress that currently
ALL of our products are in AUDIO format, no pictures or text are on the
CDs. We may offer mp3 files at some time in the future, but currently
our products are in CD form only.
Payment
Options
What
are the payment options listed on the check out menu and why so many?
We try to offer
our customers several ways to complete their order in the event they have
problems. Servers do sometimes go down, firewalls can cause problems and
some browsers do not have enough encryption bits to be compatible. Below
are the options:
Secure
Credit Card using AuthorizeNet - Our preferred
method to receive your order. Sometimes however there can be incompatibilities
or problems connecting. This is the fastest
method to get your order processed. The other
options do require manual input and verification of card info and are
completed in batches, which may delay the processing of the order.
Mail-In
Check/Money Order/Credit Card - You can use
the shopping cart to choose all of your items, check this option then
check out, you will be presented with a form to print and mail to us with
your payment.
You
can call us at 1-850-479-6131 and place your order
or complete an order you may have had problems with.
Inquiries and order
status please call 1-850-479-6131 or send your order# (Invoice) to the
below email address:
Other Questions?
Click
Here To Contact Us
|